New Chitose Airport has two terminals: the Domestic Terminal Building and the International Terminal Building. The two terminals are linked by a building called the “connecting facility.”

In short, the domestic and international terminals are separate buildings. The domestic terminal handles JAL, ANA, AIR DO and more, and also the LCCs Peach, Jetstar and Spring Japan. JR New Chitose Airport Station connects directly to Basement Level 1 of the domestic terminal. To reach the international terminal, you walk through the connecting facility.

※ The information in this article is current as of October 2026. Airline assignments and business hours may change. For the latest information, please check the New Chitose Airport official website.

Domestic vs. International Terminal | Comparison Table

Item	Domestic Terminal Building	International Terminal Building
Airlines	All domestic airlines (including LCCs)	International airlines
Check-in	2nd floor	3rd floor
JR New Chitose Airport Station	Directly connected on Basement Level 1	About 250 m via the domestic terminal
Bus stops	2 locations on the 1st floor	1 location on the 1st floor
Taxi stands	2 locations on the 1st floor (including the reserved-taxi stand)	1 location on the 1st floor (including the reserved-taxi stand)
Other	General information counter, tour desk (1st floor)	Hokkaido Foreign Tourist Information Center (2nd floor)

Domestic Terminal | LCCs Are All Here Too

The following airlines operate from the domestic terminal.

• AIR DO, ANA, JAL, Hokkaido Air System, Skymark, Fuji Dream Airlines
• LCCs: Peach, Jetstar, Spring Japan

JAL domestic check-in is on the 2nd floor of the Domestic Terminal Building. Passengers are advised to pass through security by 20 minutes before departure and to arrive at the boarding gate by 10 minutes before departure.

JR New Chitose Airport Station connects directly to Basement Level 1 of the domestic terminal. The bus and taxi stands are also on the 1st floor.

International Terminal | A Separate Building Beyond the Connecting Facility

The international terminal is a separate building from the domestic terminal.

• Check-in: 3rd floor (for JAL, check-in opens 2.5 hours before departure and closes 60 minutes before departure)
• Hokkaido Foreign Tourist Information Center: 2nd floor
• Bus and taxi stands: 1st floor

The domestic terminal has a better selection of restaurants and shops than the international terminal. If you have time to spare, you can eat and buy souvenirs at the domestic terminal before heading over.

Connecting Facility | Moving Between Domestic and International

The domestic and international terminals are linked by the connecting facility. You can only travel between them on foot.

• Distance: about 250–300 m
• Routes: 2 routes, on the 2nd and 3rd floors
• Travel time: about a 10-minute walk using the moving walkways (it may take more than 10 minutes if you have heavy luggage)
• Opening hours: approximately 5:00–23:00 (may change due to flight delays and other factors)

Travel time and opening hours are approximate. If you are traveling late at night or early in the morning, check the official website.

If you are connecting from a domestic flight to an international one, moving between terminals takes time. JAL asks passengers connecting to an international flight to arrive at the airport counter by 30 minutes before the international flight’s departure. Allow plenty of time for the transfer.

How to Get to the Terminals

JR

JR New Chitose Airport Station connects directly to Basement Level 1 of the domestic terminal. To reach the international terminal, go from the station through the domestic terminal and walk along the connecting facility. To get from the international terminal to the station, follow the signs for about 250 m, then take the escalator down to Basement Level 1 in the domestic terminal.

Bus

There are 2 bus stops on the 1st floor of the domestic terminal and 1 on the 1st floor of the international terminal. Tickets can be purchased at the bus counter or from ticket machines.

Taxi

Standard taxis and reserved taxis board at 2 locations at the domestic terminal and 1 location at the international terminal (all on the 1st floor). Sightseeing taxis and jumbo taxis can be arranged at the information desk in the arrivals lobby.

Getting to Sapporo

From New Chitose Airport, you can get to the Sapporo area by the following means.

Option	Approximate travel time
JR Rapid Airport	About 37 minutes to Sapporo Station (about 33 minutes on the Special Rapid). Roughly every 12 minutes from 8:00 to 22:00
Airport shuttle bus	About 70 minutes to central Sapporo. Departs every 10–15 minutes
NearMe (airport transfer)	No transfers. Introduced in the next section

For fares to Sapporo Station and a comparison of transport options, see also the New Chitose Airport to Sapporo Station fare guide.

Heading to New Chitose? | Which Terminal at Haneda Airport?

A common question among travelers heading to New Chitose is which Haneda Airport terminal to depart from. At Haneda, domestic terminals are assigned by airline.

Airline	Haneda Airport terminal
JAL	Terminal 1
Skymark	Terminal 1
ANA	Terminal 2
AIR DO	Terminal 2

For JAL flights to Hokkaido, the counters on the North Wing side of Terminal 1 are the general guide. For details on the differences among Haneda’s three terminals, see our article on Haneda Airport’s three terminals. Check your boarding pass and flight number to confirm the operating airline.

How to Spend Your Time at Each Terminal

Now that you know the differences between the terminals, check out these other articles too.

• Cafés: Complete Guide to Cafés at New Chitose Airport (cafés and sweets before and after security)
• Lounges: Complete Guide to Lounges at New Chitose Airport (including the Super Lounge, which you can use after arrival)
• Sightseeing: Complete Guide to Sightseeing at New Chitose Airport
• Parking: New Chitose Airport Parking Lot Comparison

Try NearMe (Airport Transfer) to and from New Chitose Airport!

※ Photo is for illustration only. Actual vehicles vary by area.

If you’re heading to New Chitose Airport from the Sapporo area, consider NearMe (airport transfer), which requires no transfers. Whether you’re going to the domestic or international terminal, you can travel door to door with your luggage.

Overview

NearMe is a flat-fare transfer service that picks you up directly from any location you choose, such as your home or hotel, and takes you to the airport. It has served over 1.5 million cumulative passengers (October 2019 to September 2026) and has a ride satisfaction rating of 4.6/5.0.

Per-person fares for shared rides at New Chitose Airport are as follows.

Pickup/drop-off area	NearMe (airport transfer)	Reference price for a standard taxi
Sapporo (Higashi, Nishi, Kita, Chuo, Shiroishi, Kiyota, Teine, Atsubetsu and Toyohira wards)	from ¥4,980	from ¥8,400
Sapporo (Minami Ward)	from ¥5,480	from ¥10,600
Niseko Town / Kutchan Town	from ¥22,800	from ¥36,800

The standard taxi reference price is for one passenger and includes the pickup fee and expressway tolls.

Private hire (flat-fare chauffeured car) starts at ¥14,800 per vehicle.

How It Works

1. Enter your preferred date, time and conditions to make a provisional booking.
2. You will receive a response on whether your booking is available within a few hours.
3. By 6:00 p.m. the day before your ride, your departure and arrival times, vehicle and route will be confirmed.
4. On the day, simply board the vehicle at your designated location.

As a rule, new bookings are accepted until 6:00 p.m. the day before your ride. Please book early.

How to Save Even More

• Early-bird discount: the earlier you book, the more you save, up to 50% off
• Share discount: get a discounted price when you have fellow riders or when your conditions (date, time, route) make it easy to find them
• Group discount: the more people in your group, the bigger the discount, up to about 70% off per person
• Children are half the adult fare, and infants ride free
• One suitcase is free; large luggage costs an additional ¥2,000 per item
• Earn ANA, JAL, Starflyer, UA and EVA miles when you use a shared ride
• Full refund if your flight is delayed

NearMe Is Recommended for

• Travelers who want to go from the Sapporo area to New Chitose Airport without transferring
• Travelers with a lot of luggage
• Travelers who don’t want to get confused about domestic and international terminals
• Those traveling to the airport with family or friends

Frequently Asked Questions (FAQ)

Q. How many terminals does New Chitose Airport have?

A. Two: the Domestic Terminal Building and the International Terminal Building. They are separate buildings linked by the connecting facility.

Q. Which terminal do Peach and Jetstar use?

A. The domestic terminal. The LCCs Peach, Jetstar and Spring Japan all process passengers at the domestic terminal.

Q. How long does it take to get from the domestic terminal to the international terminal?

A. About a 10-minute walk through the connecting facility (a distance of about 250–300 m). It may take more than 10 minutes if you have heavy luggage.

Q. Is JR New Chitose Airport Station near the international terminal?

A. The station connects directly to Basement Level 1 of the domestic terminal. To reach the international terminal, walk from the domestic terminal through the connecting facility.

Q. Are there bus and taxi stands at the international terminal?

A. Yes. There is 1 bus stop on the 1st floor, and the standard-taxi and reserved-taxi stand is also on the 1st floor.

Q. How long does it take to get from New Chitose Airport to Sapporo Station?

A. About 37 minutes by JR Rapid Airport, and about 70 minutes by airport shuttle bus.

Q. Which terminal do flights from Haneda to New Chitose use?

A. JAL and Skymark use Terminal 1, while ANA and AIR DO use Terminal 2. Check your boarding pass and flight number to confirm the operating airline.

Q. Can I use the connecting facility at night?

A. It is approximately 5:00–23:00, but this may change due to flight delays and other factors. For late-night or early-morning travel, please check the official website.

Summary

New Chitose Airport has a domestic terminal and an international terminal, which are separate buildings linked by the connecting facility. Domestic flights, including LCCs, use the domestic terminal, and JR New Chitose Airport Station also connects directly to Basement Level 1 of the domestic terminal. To reach the international terminal, allow about a 10-minute walk through the connecting facility.

If you’re coming from the Sapporo area and want to travel with your luggage and no transfers, please also consider NearMe (airport transfer), whose pickup time is confirmed through advance booking. Be sure to try it on your next trip to New Chitose Airport.